Enquiry handling and AI call answering for UK businesses

You're busy doing the job. LeadFlow catches the next one.

When you’re focused on the job, new enquiries shouldn’t have to wait. Keep the details together and the next step clear.

LeadFlow catches every connected enquiry and keeps it in one clear Command Centre — who got in touch, what they need and what still needs doing. Growth prepares the next agreed email beside the lead; you approve it and LeadFlow sends that exact version. Pro adds Anna to answer the calls you cannot take.

See LeadFlow in action See packages and prices

Starter £49 · Growth £69 · Pro £99 a month, plus a one-off setup fee. LeadFlow is not VAT registered, so no VAT is added.

  1. Capture every connected enquiry from your agreed website form — and calls with Pro.
  2. See who needs you with the customer's details and original message together.
  3. Know what happens next with a clear status, private notes and activity trail.
  4. Keep follow-ups moving with Growth preparing the email for you to review, edit and approve.
  5. Send without copying and pasting because LeadFlow sends the exact version you approve and records its delivery.

You stay in control: nothing is activated until it is configured, tested and approved.

The real problem

You're not meant to be an octopus.

You are working, driving and speaking to customers while new enquiries arrive. LeadFlow keeps the details together, so you do not have to rely on memory, scraps of paper or a crowded inbox.

Not every enquiry becomes a job. But every enquiry should be easy to find, review and follow up.

How it works

Every connected enquiry lands somewhere useful.

LeadFlow turns new website enquiries—and telephone enquiries with Pro—into an organised journey inside your own Command Centre.

  1. LeadFlow catches it

    A customer uses your connected website form — or Anna answers their telephone call with Pro.

  2. It lands in your Command Centre

    Their contact details and original enquiry arrive together in one clear place you can access.

  3. You always know where it stands

    Statuses, private notes and the activity trail show what is new, what is open and what you have already handled.

  4. You move it forward

    Starter keeps the lead moving. With Growth, review the exact email beside the enquiry, edit it if needed, then approve and send it from LeadFlow.

The Command Centre

Your enquiries. One clear view. No more hunting.

Your private LeadFlow Command Centre gives you a practical daily view of every connected enquiry. Open a lead to see who contacted you, what they need, what has happened and what needs doing next.

Stay on top of every opportunity

LeadFlow gives each new website enquiry a clear place to land, so you can review it properly and decide what happens next.

  • See new work at a glance instead of searching through a crowded inbox.
  • Read the customer’s original words alongside their contact details.
  • Update the status and add private notes so the full history stays with the lead.

Starter keeps the opportunity visible and moving. Growth also prepares the agreed follow-up beside the lead; you review, edit and approve it, then LeadFlow sends that exact version and records delivery.

  • A dedicated home for new enquiries from your connected website form.
  • A clear “Review required” starting point makes new work easy to spot.
  • The customer’s details and message together give you the context you need.
  • Private notes and an activity trail preserve the history of each lead.
  • Simple statuses show what has been handled and what is still open.

Newest enquiries first. Tap Call or Text to open your phone's own app. Change the status from the list: New, Called back, Quoted, Won or Dead. Keep your notes and useful photos beside the customer's details.

Keep the useful photos with the enquiry. Add a picture from your phone, then find it when you need it. Photos are included in all three packages. Photo limits and storage.

What you gain

Less chasing. More control. Built around your business.

LeadFlow is a working enquiry system, not another software licence you are left to figure out. We configure it around your business, connect the agreed tools, prove the flow and support it while your subscription is active.

  • Protect your working daySpend less time stopping mid-job to read, remember and chase.
  • Never lose the contextNames, areas and the customer’s original message stay together.
  • Keep opportunities movingSee what is new, what is open and what still needs attention.
  • Get a system built for youYour business, service area and working rules shape the setup.
See what is included in each package

Packages

Choose the level of cover that fits how you work.

Keep online enquiries organised. Get a follow-up ready to review. Or add Anna to answer the calls you cannot take. Choose the level of help you need.

All three packages are available to purchase now.

Starter

Your enquiries, organised

Choose this if you want one reliable place for enquiries from your agreed website form.

£49/month + £149 one-off setup
  • Enquiries captured and organised
  • Customer details kept together
  • Every new card marked Review required
  • Original enquiry visible for human review
  • Status, private notes and activity trail
  • Photos kept with the enquiry

Not included: prepared follow-ups or telephone answering.

Choose Starter Read more about Starter

Growth

Follow-up without the blank page

Choose this if you want LeadFlow to organise enquiries, prepare the agreed email and send the exact version you approve.

£69/month + £199 one-off setup
  • Everything in Starter
  • Agreed follow-up rules configured for your business
  • Recipient, subject and editable email beside the enquiry
  • You review, edit and press Approve & send
  • LeadFlow sends that exact version once
  • Delivery or bounce status remains visible
  • Customer replies go to your normal business mailbox

Not included: telephone answering.

Choose Growth Read more about Growth

Pro

Your receptionist when you are busy.

Choose this if you want Anna to answer the calls you cannot take, handle the questions you approve and pass you the details you need to respond.

£99/month + £249 one-off setup
  • Everything in Growth
  • AI telephone receptionist configured for your business
  • Caller details passed into your LeadFlow workflow
  • 300 connected minutes each month
  • No automatic overage
  • Configured, tested and approved before real calls

You stay in charge: Anna gives callers the approved information and takes details, but she does not quote, accept jobs, book appointments or promise attendance. No machine commits you to work you have not agreed to.

Choose Pro Read more about Pro

Prices shown are what you pay because LeadFlow is not VAT registered. Subscriptions renew monthly and cancellation takes effect at the end of the current paid period. Pro includes 300 connected minutes each month, four-minute sessions, a 30-second warning and no automatic overage. Secure payment starts your onboarding; your setup is configured and proven before it handles real customer information.

Not sure which fits? Ask a question or .

What happens next

Your LeadFlow is built around your business—not handed over as an empty login.

The setup fee pays for practical configuration and proof. You see the working result before it handles real customer information.

  1. Choose your package and start setup

    Stripe payment opens your customer case. No live form, message or telephone route switches on.

  2. We agree what your business needs

    Together we confirm your services, areas, roles, data journey, retention, prerequisites and the documents your setup needs.

  3. We configure and connect your package

    Your statuses, Growth sending profile or Pro telephone route are configured around the agreed way your business works.

  4. We prove the full journey with invented enquiries

    We run the journey from arrival to outcome and correct anything agreed before real customer information is considered.

  5. You approve, then we activate with you watching

    Once we both approve the result in writing, we switch it on with you, show you how to use it and check in afterwards.

Your setup fee includes proof-stage corrections and one configuration revision round within 14 days after go-live. Later or out-of-scope changes may cost £35; we quote them and obtain your approval before doing the work.

Payment starts setup, not the live connection. See what setup includes or read the Terms.

Who you're dealing with

A real business, accountable for what it builds.

LeadFlow Automations builds enquiry-handling systems for UK businesses and professionals. Its package prices, setup costs, service boundaries, Terms and Privacy Policy are published openly. Every customer receives a written scope, an invented-data proof and direct support from a real person who knows the system before anything is activated.

  • Scope and costs in writingWhat is built, what it costs and what it does not do — agreed before work starts.
  • Tested before activationThe flow is tested with invented enquiries and switched on only once you approve it.
  • Direct human supportWhen you email LeadFlow, you reach a real person who knows the system — not a faceless ticket queue.
  • You keep controlLeadFlow organises opportunities without choosing jobs or promising results. Growth sends a follow-up email only when you approve the exact message.

How enquiry information is handled is set out in our Privacy Policy, and the commercial terms in our Terms & Conditions.

FAQ

Questions? Straight answers.

Read about packages, setup, photos and how LeadFlow works.

Read the FAQs

Meet Anna

She's been tested on strong Yorkshire accents. Try yours.

Anna is the clearest way to understand what LeadFlow can do. Ask a difficult question, interrupt naturally or speak exactly as you normally would. She has been tested successfully with strong regional UK accents, including Yorkshire — but the best proof is your own conversation.

Anna

LeadFlow's AI sales guide

Anna is not voicemail. The Anna on this website knows LeadFlow, explains every package and answers questions in plain English without choosing for you. Pro customers receive their own separately configured telephone receptionist, trained on their services, areas, opening hours and agreed call flow.

  • Ask about any package, feature, price or onboarding step.
  • Interrupt her naturally and speak in your normal accent.
  • You decide when to start, mute, minimise or end the conversation.
  • LeadFlow does not record the conversation or keep a transcript.

Use the Anna button whenever you are ready. All three packages are available to purchase, and every customer setup is configured, tested and approved before activation.