Pro · Available to purchase

Your receptionist when you cannot answer.

£99/month + £249 setup

Anna answers the calls you cannot take. She has a natural conversation, answers the questions you approve about your business and puts the caller's details in your Command Centre. Everything in Growth is included too.

Hear the difference yourself. Talk to LeadFlow's own Anna. Ask about our services, interrupt naturally or use your own regional accent. Your receptionist will know your business instead of ours.

Not voicemail. A conversation about your business.

Voicemail waits for someone to leave a message. Anna talks with them. We give her your services, opening hours, areas and the way you work, so she can give useful answers while you are busy. She has been successfully tested with strong regional UK accents, including Yorkshire.

What Anna does for you

A caller can ask what you do, when you are open or whether you cover their area. Anna uses the answers you have agreed, takes their name, number, location and what they need, and puts those details in your private enquiry list. Open it on your phone and tap Call or Text to follow up.

  • Your business knowledge — services, areas, opening hours and how you work
  • 300 connected minutes per month — with no automatic overage
  • Four-minute sessions — with a warning 30 seconds before the limit
  • A clear ending — if Anna cannot continue, the call ends safely; we agree any alternative route separately
  • Your enquiry record — caller details, notes and status in one place

Anna answers. You make the commitments.

  • You give quotes, take payments and make decisions about the work; Anna is not an emergency or diagnostic service
  • You accept jobs and book appointments. Anna does not promise attendance or availability on your behalf
  • No call recordings or transcripts are kept by default
  • The answers Anna gives are the ones you have agreed for your business

How we work

We agree your business answers and phone connection, build them into Anna and test the full journey with invented callers. You hear her working before we both approve the switch-on in writing. We aim for seven business days once the agreed information and access are ready; we confirm the timetable with you. Customer website voice is an optional separately scoped add-on, not part of standard Pro.