LeadFlow Automations ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or use our services.
Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.
1. Information We Collect
Information you provide directly
When you fill in our contact form, book a strategy call or communicate with us, we may collect:
- Full name and business name
- Email address and phone number
- Details about your business and requirements
- Any other information you choose to share
Information collected automatically
When you visit our website, we may automatically collect certain technical information including:
- IP address and browser type
- Pages visited and time spent on those pages
- Referring website or search engine
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Schedule and conduct strategy calls
- Send you information about our services that may be relevant to you
- Improve our website and services
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual necessity — to provide services you have requested
- Legitimate interests — to operate and improve our business
- Consent — where you have explicitly agreed to specific processing
- Legal obligation — to comply with applicable laws
4. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential. These may include:
- Calendly (appointment scheduling)
- Email service providers (for communication)
- Analytics platforms (for website improvement)
- Netlify (website hosting)
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact enquiries are typically retained for 3 years. You may request deletion of your data at any time.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Restriction — request we limit how we use your data
- Portability — receive your data in a machine-readable format
- Object — object to processing based on legitimate interests
To exercise any of these rights, please contact us at leadflowautomations@gmail.com.
7. Cookies
Our website may use cookies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies, though some parts of the website may not function correctly as a result. We use cookies for analytics and to understand how visitors use our site.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: leadflowautomations@gmail.com
- Website: leadflowautomations.com